Contact

We can effectively assist new pension applicants and have personal discussions with members regarding their pensions over the phone or Zoom. As an alternative to dropping off documents at our office, please register for and log in to Online Services to share documents with TRAF through our secure online platform.

photo of a woman at a desk using her laptop

Contact

We can effectively assist new pension applicants and have personal discussions with members regarding their pensions over the phone or Zoom. As an alternative to dropping off documents at our office, please register for and log in to Online Services to share documents with TRAF through our secure online platform.

Johnston Terminal (at The Forks)

330 – 25 Forks Market Road

Winnipeg, MB R3C 4S8

Phone: 204-949-0048

Toll Free in Canada/US: 1-800-782-0714

Fax: 204-944-0361

Email: info@traf.mb.ca

Business Hours

Monday through Friday

8 a.m. to 5 p.m.

July and August

8 a.m. to 4 p.m.

Upcoming office closures

2024

  • Tuesday, December 24 at noon (Christmas Eve)
  • Wednesday, December 25 (Christmas Day)
  • Thursday, December 26 (Boxing Day)

2025

  • Wednesday, January 1 (New Year’s Day)
  • Monday, February 17 (Louis Riel Day)
  • Friday, April 18 (Good Friday)
  • Monday, April 21 (Easter Monday)
  • Monday, May 19 (Victoria Day)
  • Tuesday, July 1 (Canada Day)

Appointments

Appointments must be scheduled in advance.

Contact TRAF to book your appointment.


Or register for an upcoming seminar:

We accept pre-scheduled appointments one Saturday each month during the school year:

2025

January 11

February 1

March 15

April 5

May 3

June 7

Please note these dates are subject to change.


Visit TRAF

Please review the Visiting TRAF fact sheet before planning your appointment or visit.

Contact Us

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