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Contact TRAF

Until further notice, TRAF's office is closed to the public. In-person member appointments will continue to be suspended until at least December 31, 2021. We thank everyone for their continued understanding as we all do our part to keep Manitobans safe.

Our staff remain available to answer your enquiries by phone or email during regular business hours (8 a.m. to 5 p.m. Monday through Friday and one Saturday each month during the school year. In July and August, our hours are 8 a.m. to 4 p.m.) We are pleased to report that we are able to effectively assist new pension applicants and have personal discussions with members regarding their pensions over the phone.

As an alternative to dropping off documents at our office, please register for and log in to Online Services to share documents with TRAF through our secure online platform.

We also continue to accept pre-scheduled phone appointments one Saturday each month during the school year. Review the available Saturday appointments and contact TRAF to book your appointment.

TRAF is located in downtown Winnipeg at The Forks on the third floor of the Johnston Terminal.

Johnston Terminal
330 - 25 Forks Market Road
Winnipeg, MB
R3C 4S8

Phone: 204-949-0048
Toll Free in Canada/US: 1-800-782-0714
Fax: 204-944-0361