Pension change notices for December are now available in Online Services. Notices are available online only, but may be printed from your account. This notice will only be added to your account if there has been a change in your net monthly pension payment.

To view your notice, register for or log in to your Online Services account and choose “My TRAF Documents.”

TRAF will be closed from Tuesday, December 24 at noon to Thursday, December 26 for winter holidays, and will re-open at 8 a.m. on Friday, December 27. In addition, the office will be closed on Wednesday, January 1.

A “Special Edition Newsletter Focused on Sustainability” is now available, which focuses on the plan’s funding, account structure and long-term financial outlook. 

Whether you’re early or mid-career, or approaching or enjoying retirement, it’s important to understand the financial outlook of your pension plan.

2024 annual statements are now available through Online Services.

Your annual statement provides important information such as when you are eligible to apply for your pension, projected gross monthly pension estimates, your termination benefit and your pre-retirement survivor’s benefit. It also confirms your beneficiary designation in the event you pass away before your pension begins.

Log in or register for Online Services to review this important information.

Due to a labour dispute between Canada Post and the Canadian Union of Postal Workers (CUPW), Canada Post has shut down operations until the dispute is resolved. As a result, Canada Post has indicated that its customers will experience delays in mail delivery.

Pension payments and cheques

• Pension payments made through direct deposit are unaffected and will continue as usual.
• November pension payments made by cheque will be held in our office and will be available for pickup during business hours. We encourage pensioners to sign up for direct deposit to ensure uninterrupted future pension payments.
• Other individual cheques payable to an individual or to a financial institution may be impacted. We will work directly with those who may be impacted.
• If you need to make a payment (e.g., for a service purchase), we recommend dropping off the cheque(s) at our office, if feasible.

Documents and other correspondence

• Documents, correspondence and applications can be sent and received securely through Online Services, our secure member portal. We encourage you to register for Online Services and ensure your email, phone number and address are up to date.
• Time-sensitive correspondence will be delivered through Online Services where feasible. We will work with affected members as applicable.
• Alternatively, correspondence can be faxed to 204-944-0361 or dropped off or picked up at our office during business hours Monday through Friday from 8 a.m. to 5 p.m.

If you are picking up a cheque or a document at our office, please call us to make arrangements in advance to ensure your item is ready when you arrive. Government-issued photo identification must be presented before items will be released to you.

If you have any additional questions or concerns, please contact TRAF at 1-800-782-0714.

Updates will be posted on our website when available.

Read the fall 2024 editions of The Link (for active and deferred members) and The Horizon (for retired members). News stories include an article on the impact of inflation on your pension, funding valuation results, July 2024 retirement statistics and an announcement about TRAF’s 100^th anniversary.

To add a further layer of security to your Online Services account, you will be asked to set up MFA upon registering or logging in.

When you receive this invitation, signing up for MFA will be mandatory.

Learn more about how to register for Online Services and set up MFA by watching a step-by-step video or reviewing the fact sheet.

The 2023 Annual Report is now available. Read the report for details on governance, member services, funded status of the plan, cost of living adjustments, investments and more.

In 2023, the TRAF investment portfolio generated a return of 8.34% net of investment expenses, compared to the benchmark return of 9.29%. Longer-term returns remain well above our benchmark, having generated 0.72% in additional return over the past 20 years. For a breakdown of the investment returns, net of expenses, for the total portfolio and each asset class over the one-year, five-year, 10-year and 20-year periods, see Investment Performance.

Effective July 1, 2024, TRAF will grant a cost of living adjustment (COLA) of 2.20% to eligible members receiving a TRAF pension.

To learn more, visit Cost of Living Adjustment (COLA).