• Johnston Terminal temporarily closed to the public

    April 1, 2020

    Effective April 1, the Johnston Terminal (where our office is located) is closed to the public until further notice. Our office also closed to the public on March 27.

    Staff remain available to answer your questions by phone or email during regular business hours, Monday to Friday from 8 a.m. to 5 p.m. Please contact us at 204-949-0048 or toll-free at 800-782-0714 or by email at

  • TRAF's office temporarily closed to the public

    March 27, 2020

    Due to the current situation, our office is temporarily closed until further notice. Most of our staff are working remotely, and remain available to answer your enquiries by phone or email during regular business hours from 8 a.m. to 5 p.m. Monday through Friday.

    Please contact us at 204-949-0048 or toll-free at 800-782-0714 or by email at

    We will continue to post updates to our website. We thank you for your understanding.

  • Temporary measures to address COVID-19 situation

    March 17, 2020

    TRAF has been continuously monitoring the developments related to the COVID-19 outbreak, including the latest advice of Canada’s public health officials. As the COVID-19 situation continues to evolve, TRAF is taking additional precautionary measures to ensure the safety of its members and staff.  

    Starting Monday, March 23, 2020, TRAF will be suspending all in-person member appointments until further notice. Our staff will remain available by phone to answer all of your pension-related questions.

    All members who have scheduled an appointment with us in March or April will be contacted regarding their upcoming appointment.

    • Members who are planning to retire by the end of June 2020 will be given the option to continue with their scheduled appointment time by phone, or cancel their appointment and reschedule at a later date when in-person appointments resume (We will post updates when available on our website).
    • Appointments for members who are contemplating a retirement date later than June 2020 will be cancelled at this time.


    TRAF continues to monitor the situation and will advise you of any changes that may arise.

    Please contact our office if you have any questions at 204-949-0048 or toll-free at 800-782-0714 or by emailing

  • Online Services registration required

    March 27, 2020

    While we encourage all members to register for Online Services, registration is now a pre-requisite for anyone who applies for pension.

    Registering for Online Services includes many benefits: active members can view their benefits statements and retired members can review their pension payments. But most importantly, it is simple, safe and secure and allows you to access your personal information anytime.

    Register today, and contact us if you have any questions.

  • Your 2019 T4A is now available

    February 12, 2020

    Your 2019 T4A is now available in your Online Services account. Login or register today. Paper copies were mailed in early February.

  • Share documents through our secure online platform

    March 24, 2020

    To help our members and employees practice social distancing, TRAF is encouraging all members to share documents with us through our secure online platform.

    Until further notice, copies of all pension applications and supporting documents will be accepted through the platform (as long as they are PDF, PNG, JPG or JPEG files). Original documents relating to the pension application process are not required to be mailed to our office. However, TRAF reserves the right to request the original documents on a case-by-case basis and will inform you if this is necessary.

    Log in or register for Online Services to share documents with us today, and review this guide for step-by-step instructions on how to upload your files.

  • 2020 Cost of Living Adjustment

    February 28, 2020

    Effective July 1, 2020, TRAF will pay a cost of living adjustment (COLA) of 1.35% to eligible members receiving a TRAF pension.

    To learn more, visit Cost of Living Adjustment (COLA).

  • Annual Benefits Statements now available

    November 29, 2019

    2019 Benefits Statements are now available through Online Services.

    Your Annual Benefits Statement provides important information such as when you are eligible to apply for your pension, projected gross monthly pension estimates, your termination benefit and your pre-retirement survivor’s benefit. It also confirms your beneficiary designation in the event you pass away before your pension begins.

    Log in or register for Online Services to review this important information.

  • Fall 2019 Link and Horizon newsletters

    November 1, 2019

    Read the fall 2019 editions of The Horizon and The Link newsletters for cautionary tales that might impact you, July 2019 retirement statistics, how you can help us locate former teachers, and more.

  • The 2018 Annual Report is now available

    June 5, 2019

    Read the 2018 Annual Report and its accompanying summary.