COVID-19 updates: Click to read more. >>


  • September pension change notices for retired members available online

    September 23, 2020

    Pension change notices for September are now available in Online Services. Notices are available online only, but may be printed from your account. This notice will only be added to your account if there has been a change in your net monthly pension payment. To view your notice, register for or log in to your Online Services account and choose “My TRAF Documents.”

  • Graeme Hay appointed Chief Investment Officer

    September 15, 2020

    TRAF is pleased to announce that Graeme Hay has been promoted to Chief Investment Officer (CIO) effective September 15, 2020.

    Graeme joined TRAF in February 2013 and has worked in progressively senior roles, including his appointment to Vice President, Investments in 2018. In his new role as CIO, Graeme will formally lead all of TRAF’s investment activities, including strategy and allocation decisions, for approximately $7 billion in assets. He will oversee a four-person team of investment professionals who collectively monitor over 30 external investment manager relationships, and will continue to play a pivotal role on the Internal Investment Committee.

    We look forward to continuing TRAF’s long-term investment success under Graeme’s leadership.

  • In-person member appointments suspended for remainder of 2020

    August 4, 2020

    In-person member appointments will continue to be suspended until at least December 31, 2020. We thank everyone for their continued understanding as we all do our part to keep Manitobans safe.

    We are pleased to report that we were able to successfully assist new pension applicants and have personal discussions with members regarding their pensions over the phone during the busy retirement season that occurs at the end of every school year.

    Our staff remain available to answer your enquiries by phone or email during regular business hours (Monday to Friday from 8 a.m to 4 p.m. in July and August, and 8 a.m. to 5 p.m. and one Saturday a month during the rest of the year). Please feel free to contact us to arrange a phone appointment at a convenient time. Contact us at 204-949-0048 or toll-free at 800-782-0714 or by email at

  • Office opens September 1 on a limited basis for document drop-off

    August 4, 2020

    As part of TRAF's phased re-opening, as of September 1, our office will be open to the public for limited services such as document drop-offs. In-person member appointments will continue to be suspended until at least December 31, 2020.

    As a convenient alternative, members are encouraged to upload their documents to our secure online platform by registering for and logging in to Online Services and clicking "Share Documents." This process is easy, safe and secure.

    Our regular business hours are Monday to Friday from 8 a.m. - 5 p.m. during the school year (or 8 a.m. - 4 p.m. in July and August). Please note, we are located on the third floor of the Johnston Terminal, which has reduced its hours and opens to the public at 9 a.m. Therefore, limited services such as document drop-off will be available from 9 a.m. until business close.

  • The 2019 Annual Report is now available

    July 15, 2020

    The 2019 Annual Report is now available. Read the report for details on governance, member services, funded status of the plan, cost of living adjustments, investments and more.

  • Spring 2020 editions of The Link and The Horizon newsletters

    April 30, 2020

    Read the spring 2020 editions of The Horizon and The Link newsletters for a message to our members, new Board and Committee members, 2020 cost of living adjustment and more.

  • Current contact information required for electronic deposit of pension payments

    April 21, 2020

    In order for you to receive electronic deposit of your pension payments, TRAF must have a current mailing address, email and phone number. It is imperative that you keep us fully informed of any changes to your contact information.

    If your mail is returned to TRAF undelivered, we will attempt to contact you by email and by telephone for an address update. If we are unsuccessful, you will no longer be eligible for the electronic deposit of your pension payments. Your monthly pension cheques will be printed and held in our office until contact has been re-established.

    Register for and log in to Online Services and click "Account Profile" to update your information.

  • A message to our members

    April 9, 2020

    The President & CEO of TRAF shared a message with our members. See the letter or read the message in our COVID-19 updates.

  • Online Services registration required

    March 27, 2020

    While we encourage all members to register for Online Services, registration is now a pre-requisite for anyone who applies for pension.

    Registering for Online Services includes many benefits: active members can view their benefits statements and retired members can review their pension payments. But most importantly, it is simple, safe and secure and allows you to access your personal information anytime.

    Register today, and contact us if you have any questions.

  • Share documents through our secure online platform

    March 24, 2020

    To help our members and employees practice social distancing, TRAF is encouraging all members to share documents with us through our secure online platform.

    Until further notice, copies of all pension applications and supporting documents will be accepted through the platform (as long as they are PDF, PNG, JPG or JPEG files). Original documents relating to the pension application process are not required to be mailed to our office. However, TRAF reserves the right to request the original documents on a case-by-case basis and will inform you if this is necessary.

    Log in or register for Online Services to share documents with us today, and review this guide for step-by-step instructions on how to upload your files.